Wednesday, 28 November 2007

"Fine"ding Your Way

Originally uploaded by dramaqueenz

I, along with four other friends have just returned from a wonderful weekend in Prague. Such a beautiful city with so much to see!

The downside to our foreign visit was lack of information regarding directions, where to go or what to do.

I have recently undertaken some research on our website (which if it is your first visit could be referred to as a "foreign site"). If you first enter a website and cannot find what you are looking for, it can be quite frustrating. Apparently our Partner profiles are difficult to find - we are looking at remedying this. At the moment there is no search feature so old press releases are left gathering virtual dust!

But back to our trip

The weekend didn't start off too well when our Easyjet plane developed an electrical fault while we were all seated, ready and waiting for take off. We eventually arrived in Prague one hour later than planned and found that all the restaurants closed at 11pm! - we knew this because there were signs in the windows indicating a closing time!

The second day we found misleading currency exchange rates and very nearly ended up with an extremely poor exchange.

On the evening we purchased travel tickets that can be used for tram, bus and train. We knew through sites such as Virtual Tourist that you needed to have these stamped. We expected conductors to stamp the tickets on the different modes of transport.

But no, that's not how it works. There were no signs to tell us how to do this. So, we rounded a corner to be stopped by guards/tram police - whatever you want to call them. They were not in uniform but did show a badge. One of the men (quite rough looking) demanded to see our tickets (at first we thought they were beggars). We showed our tickets which were not stamped. The man indicated that we all would have to pay a 500Kc fine (around £15). We explained it was a simple mistake. He exclaimed (in Czech accent) "not my problem - your problem". He was quite aggressive, threatened to call the police and take our passports - we paid up!

So, perhaps Prague tourist information should consider displaying relevant information/signposts etc on all modes of transport.

The up side to visiting the Latimer Hinks website is that we will not fine you or threaten you with the police, we will simply take any constructive comments on board and amend our site to suit!

No comments: